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Help › Rent and money

Help a tenant turn on autopay

You cannot turn autopay on for someone. The tenant does it in the tenant portal, so your job is to make sure they can get in.

1

Make sure the tenant has been invited to the tenant portal.

No invite yet? See the guide below on inviting a tenant.
Left menu with People Click People
2

Ask them to log in and open Manage Auto Pay in their payments section.

Tenant portal payments page Payments
3

They add a card or bank, then switch Auto Pay on.

That’s it. Rent is charged automatically each month once they finish.