Vendor Management

The process of recruiting, vetting, and managing the contractors who maintain a park.

Vendor management in a mobile home park context covers the operator's relationships with plumbers, electricians, HVAC technicians, tree service companies, snow plow companies, mobile-home movers, and general contractors. Best practice is a 'three-deep bench' across each critical trade — a primary, secondary, and tertiary vendor — so a single vacation or rate hike doesn't shut down operations. Each vendor must have a current W-9 and a current Certificate of Insurance on file before the first invoice is paid, and renewal of both is tracked on a tickler 60 days before expiration.

Related Terms

Certificate of Insurance (COI)

A document showing a vendor's current insurance coverage, required before they work on the park.
Preventive Maintenance

Regularly scheduled maintenance to catch problems before they fail, reducing emergency repairs.
Work Order

A formal record of a maintenance request from creation through completion.

See Vendor Management in action.

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