Product
Everything you need to manage your mobile home park — all in one platform.
Property Management
Properties & Units
Add and organize all your parks, lots, and units in one dashboard. Track occupancy, lease terms, lot rent, and unit details. Vacant lots are always free.
Tenant Management
Manage every resident from move-in to move-out. Store contact info, lease history, payment records, vehicles, pets, and emergency contacts in one profile.
Tenant Portal
Tenants get their own login to pay rent, submit maintenance requests, view lease documents, and message management directly — fewer calls and emails for your team.
Vendor Management
Store vendor contact info, specialties, and service areas. Assign vendors to maintenance work orders and track job completion directly from the platform.
Submetering
Pull water and utility readings from supported meter hardware, apply your rate plan, and post charges straight to the resident’s ledger.
Rental Applications
Credit History
Pull an applicant's credit score, payment history, open accounts, and debt-to-income ratio through TransUnion. Customize which data points you review.
Criminal History
Search for felony and misdemeanor convictions at the city, state, and federal level. Results are included in the screening report alongside credit and housing records data.
Housing Records
Surface past housing-related court filings and judgments as part of the screening report.
Income Verification
Verify an applicant's income using pay stubs, employer data, or direct bank account connection for real-time accuracy.
Identity Verification Report
Confirm an applicant's legal name, date of birth, last four of their SSN, addresses, phone numbers, and emails against authoritative identity records. Surfaces the report alongside Income Verification at no extra cost on Pro and Enterprise plans.
Fraud Prevention Report
Access an applicant's prior addresses, phone numbers, emails, and known associates to help prevent fraud and verify identity.
Application Pricing
The application fee is charged per application — you decide whether the applicant or the owner pays, with no hidden fees. See our Pricing Page for platform rates.
Leasing & Documents
E-Sign
Upload lease templates, auto-fill them with tenant and property data, and send for digital signature. Tenants sign from any device — no paper needed.
File Storage
Upload and organize documents by property, unit, or tenant. Leases, inspection reports, photos, and any other files are stored securely and accessible anytime.
Notes
Add internal notes to any property, unit, or tenant. Keep a running log of conversations, decisions, and follow-ups that your whole team can reference.
Mail Management
Send physical letters without leaving your desk. Choose First Class, Certified, Certified with Return Receipt, or FedEx 2-Day. Built for notices, adverse action letters, and legal correspondence.
Finance
Rent Collection
Accept rent payments online via ACH ($0.99) or card (3.29%). Tenants pay through their portal; where you choose and applicable law permits, processing fees can be passed to the tenant (debit-card payments are not surcharged).
Rent Increase Management
Plan rent increases by property, unit, or lease cohort. Lotly generates notice-letter templates, schedules the effective date, and tracks which residents have been notified — with certified mail integration. Templates are a starting point, not legal advice — verify notice content and timing against current law before sending.
Accounting
A full bookkeeping system built right into Lotly. Post rent, expenses, and vendor bills to a chart of accounts, reconcile against your bank feeds, and pull owner statements, P&Ls, and tax-ready reports on demand — no QuickBooks round-trip required.
Operations
Maintenance
Tenants submit requests through their portal. You create work orders, assign vendors, set priorities, and track jobs to completion. Every request is logged and nothing gets lost.
Task Management
Assign tasks to team members with due dates, priorities, and categories. Track progress and get notified on completion or when tasks are overdue.
Employee Management
Manage your on-the-ground team without a separate HR app. Employees clock in and out from any device, request time off, and submit expense reimbursements with receipts. Supervisors approve hours, run timecard reports, and see who’s on the clock right now — all from the same portal you already use for leases, maintenance, and accounting.
Home Management
Track manufactured home purchases from order to move-in ready. Manage vendor bids, lot prep, setup progress, closing documents, warranties, and total costs per home.
Violation Tracking
Log lease violations, send notices, and track cure deadlines — all in one place. Built-in certified mail helps you keep a thorough paper trail for every notice, escalation, and eviction filing.
Eviction Management
Run every eviction from one organized case file — an editable, state-aware checklist with due dates, document attachments, and automatic reminders before each deadline. Optional AI summarizes the typical process and drafts notices for your review — informational only, not legal advice, so always verify with counsel.
Amenity Reservations
Let residents reserve shared amenities — clubhouses, pools, fitness centers, and more — directly from their tenant portal. Set hours, capacity, and booking rules for each amenity, block out double-bookings, and approve or auto-confirm requests while reminders go out automatically.
Communication
Direct Messages
Send and receive messages with tenants inside the platform. All conversations are logged in one place — no more chasing emails, texts, or voicemails.
Announcements
Send community-wide or property-specific announcements to all tenants at once. Useful for weather alerts, policy updates, rule changes, and community news.
Text Messaging
Text residents, prospects, and vendors from dedicated park phone numbers — a leasing line, a maintenance line, an emergencies line, or all three. Conversations are two-way and threaded, inbound texts notify your team in-app and by email, and built-in STOP/HELP opt-out handling and consent tracking help support your compliance — you remain responsible for obtaining the consent required to message each recipient. $0.02 per message.
Phone & Calling
Give each park its own phone lines. Route incoming calls with an extension menu (“press 1 for maintenance, 2 for the office…”) or forward straight to the right person, and capture every missed call as voicemail. Calls can be recorded, and voicemails are automatically transcribed and summarized so nothing slips through. Calling is included with each phone line — no per-minute charges.
Growth & Leasing
Listing Site
Publish available lots and homes to your own branded listing page. Prospects browse photos, pricing, and details, then apply directly — no third-party listing sites or fees.
Showing Scheduler
Prospects book in-person showings directly from your listing site — calendar-style, in a few taps. Set per-manager weekly availability with per-property rule overrides. Confirmations, reminders, and reschedules are handled automatically.
Prospects & Sales
Track leads from first inquiry to signed lease. Log interactions, set follow-up reminders, and manage your pipeline so no prospect slips through.
Prospect CRM
A drag-and-drop sales pipeline for your team. Move prospects across customizable stages — Inquiry, Showing, Application, Financing, Closing — on a Kanban board. Assign salespeople, schedule showings with availability checks and reminders, record outcomes and feedback, and watch the board update live as the team works.
AI Features
How AI is Billed
Token cost + 25% margin. Most actions cost $0.01–$0.10.
Help Center AI
Ask anything about Lotly in plain English. Get an answer and a link to the right page.
Vendor COI Extraction
Upload a vendor’s Certificate of Insurance. Lotly fills in policies, dates, and limits.
Statement Reconciliation
Upload a bank statement PDF — or have Lotly pull it straight from your bank during reconciliation. Either way, Lotly categorizes every line, matches deposits to leases, and flags anything your bank feed missed. Statements pulled from the bank are billed at the provider’s cost + 25% (about $0.63 each).
Transaction Auto-Categorize
Lotly proposes the right account for every uncategorized transaction. Approve in one pass.
Maintenance AI Agent
The agent finds vendors, requests quotes, and schedules the visit. You approve each step.
Paper Application Processing
Upload scanned paper applications and Lotly extracts every field into the same form your operators use, leaving anything illegible flagged for quick correction.
Support Ticket Briefs
Every support ticket gets an AI summary so our team can triage faster.
AI Lot Inspector
The AI Lot Inspector assists managers with video check-ins — walk a unit on camera for move-in, move-out, or routine inspections and Lotly reviews the footage to help document property condition such as damage, wear, and potential lease issues. From those findings it can generate draft notes and notice templates for your review. AI findings and drafts are informational only, not legal advice, may be inaccurate, and should be reviewed and verified before you send anything. The video is analyzed for property condition only — not facial recognition.
AI Balance-Due Reminders
When a tenant falls behind, Lotly reaches out automatically with an escalating, AI-personalized reminder ladder — a friendly nudge first, then firmer notices as the balance ages — across email, the tenant portal, and (when texting is enabled) SMS. You set a minimum balance before anyone is contacted, every message is tailored to the tenant and links straight to the pay-rent page, and the whole sequence stops the moment they pay.
Last updated: 6/25/2026
What's Next for Lotly
Features currently in development to help you manage smarter, faster, and with less effort.
Mobile App
Native iOS and Android apps for owners, employees, and tenants — clock in, approve payments, respond to maintenance, and message residents from your phone.
Expected Q4 2026AI Leasing Agent
Answers routine prospect inquiries 24/7, helps schedule showings on the right manager’s calendar, and surfaces interested prospects to your team. Your team applies your screening criteria and makes all leasing decisions.
Expected Q4 2026AI Marketing Agent
Writes listing copy, generates property photos for partial-spec units, syndicates to listing sites, and tunes your campaigns based on which leads actually convert to leases.
Expected Q4 2026AI Voice Agent
Handles inbound calls for home sales inquiries, rent collections, maintenance requests, and general customer support — so your team can focus on what matters.
Expected Q4 2026AI Tax Prep
Pulls straight from your reconciled accounting to assemble year-end Schedule E packets per property, 1099-NEC drafts for vendors who crossed the threshold, and a depreciation roll-forward your CPA can hand back as filed. Every figure traces back to the underlying transaction.
Expected Q1 2027