What an Owner Statement Should Include for a Mobile Home Park
A line-by-line walkthrough of the monthly statement we send to investor-owners — and the four things most managers leave out.
Investor-owners read owner statements with one question in mind: did my park make me money this month, and is it likely to next month? A statement that answers that in 30 seconds keeps relationships smooth. A statement that buries it in 12 pages of GL detail starts producing midnight emails. Here's the format that scales.
Page one: the summary
Top of page one: NOI, NOI vs. budget, and physical/economic occupancy. Three numbers, one chart trending the last 12 months. That's the answer to the question they came to read.
Below that: a four-line P&L summary — revenue, operating expenses, debt service, distributable cash. With variance vs. budget. If there's nothing to discuss, the statement ends here.
Page two: income detail
Lot rent collected, home rent collected, utility billbacks, late fees, other income. Show billed and collected separately so the owner can see the collection performance, not just the cash deposit.
Page three: expense detail
Operating expenses by category, with year-to-date and budget comparisons. Capex separately — and prominently. The single most common owner-side complaint is that capex got mixed in with operating, making the NOI look worse than it was.
The four things most managers leave out
These are the additions that turn a statement from adequate into the one investors actually share with their CPAs.
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Trended occupancyA 12-month chart, not just current month. Investors want trajectory, not a snapshot.
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Delinquency agingA simple 0–30 / 31–60 / 61–90 / 90+ table. Tells them collection health at a glance.
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Open work orders by ageTells them the operations side, not just the financials.
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Capex pipelineWhat's coming in the next 90 days. Avoids the surprise capital call conversation.
Built by park owners, for park owners.
Lotly is a full-suite mobile home park management platform. Lot-level, vendor-aware, certified-mail ready.
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